Website Terms of Use
01
About The Website
1.1. Website Purpose. The Website provides information about Sadhya Studios, its services, studios, classes, memberships, programs, events, instructors and other wellness offerings.
1.2. Website Features. The Website may allow users to submit enquiries, request or make bookings, purchase memberships or services, register for workshops or events, communicate with Sadhya, subscribe to communications and use other digital features introduced by Sadhya.
1.3. Additional Terms. Certain services available through the Website may be subject to additional terms and conditions.
02
Acceptance Of These Terms
2.1. Agreement. By accessing or using the Website, you agree to comply with these Terms and all applicable laws and regulations.
2.2. Authority. If you use the Website on behalf of another person or organisation, you represent that you have authority to accept these Terms on their behalf.
2.3. Disagreement. If you do not agree with any part of these Terms, you must discontinue use of the Website.
2.4. Separate Service Agreements. These Terms apply specifically to use of the Website and do not replace the separate Membership Terms & Conditions applicable to purchased memberships and Studio services.
03
Information On The Website
3.1. Accuracy. Sadhya makes reasonable efforts to ensure that information published on the Website is accurate and current.
3.2. Errors and Omissions. Information on the Website may occasionally contain typographical errors, omissions, inaccuracies or outdated information.
3.3. Updates. Sadhya reserves the right to correct, modify, update or remove information from the Website at any time.
3.4. Information Covered. This may include services, class formats, schedules, instructors, locations, availability, membership options, pricing, promotional offers, events, photographs, descriptions and other content.
3.5. Availability. The availability of a service or class displayed on the Website does not necessarily constitute a guarantee that the service or class will remain available.
3.6. Transaction Information. Where there is a difference between information displayed on the Website and information confirmed to a customer at the time of a transaction, the transaction confirmation and applicable terms shall govern, subject to applicable law.
04
Membership & Service Purchases
4.1. Purchase Information. Information displayed on the Website regarding memberships, packages, classes or services is subject to availability and applicable terms.
4.2. Additional Terms. Purchases made through the Website may be subject to Sadhya’s separate Membership Terms & Conditions or service-specific terms.
4.3. No Replacement of Membership Terms. The Website Terms do not replace or modify the contractual terms applicable to a membership or service purchased by a customer.
4.4. Membership Matters. Membership validity, session usage, cancellations, no-shows, refunds and other membership matters shall be governed by the applicable Membership Terms & Conditions.
4.5. Changes. Sadhya may change its services, pricing, packages or promotional offers from time to time.
05
Online Payments
5.1. Payment Processing. Where the Website enables online payments, payments may be processed through third-party payment gateways or other payment service providers.
5.2. User Authorisation. By initiating a transaction, you confirm that the information provided by you is accurate, you are authorised to use the selected payment method, the payment method belongs to you or you have appropriate authority to use it, and you authorise the applicable payment provider to process the transaction.
5.3. Payment Information. Sadhya does not store complete payment-card information where payment processing is handled by an authorised third-party payment provider, except where legally permitted and required for legitimate business purposes.
5.4. Third-Party Terms. Payment transactions may also be subject to the terms and privacy policies of the applicable payment service provider.
5.5. Successful Transaction. A transaction shall be considered successful only after payment has been successfully processed and confirmed.
5.6. Failed Payments. If a payment fails, is reversed, declined, disputed or remains incomplete, Sadhya may suspend or decline the associated transaction, booking or service until the issue is resolved.
06
Accounts & Login Information
6.1. Registration. Certain Website features may require you to create an account or provide registration information.
6.2. Accuracy. You are responsible for ensuring that information provided by you is accurate and current.
6.3. Credentials. You are responsible for maintaining the confidentiality of your login credentials.
6.4. Sharing. You must not share your password, OTP, account credentials or other access information with another person.
6.5. Unauthorised Access. You must promptly notify Sadhya if you believe that your account has been accessed or used without authorisation.
6.6. Restriction. Sadhya may suspend or restrict an account where it reasonably believes that the account is being misused, compromised or used in violation of these Terms.
07
Collection & Use Of Personal Information
7.1. Collection. Sadhya may collect and process personal information submitted through the Website.
7.2. Sources. Such information may include information provided through enquiry forms, booking forms, membership registrations, payment transactions, customer support requests, newsletter subscriptions, feedback forms and other Website interactions.
7.3. Privacy Policy. The collection and processing of personal data shall be governed by Sadhya’s Privacy Policy and applicable Indian data-protection laws.
7.4. Legal Compliance. Sadhya will handle personal data in accordance with applicable legal requirements.
7.5. User Responsibility. Users should review Sadhya’s Privacy Policy before submitting personal information through the Website.
08
Cookies & Similar Technologies
8.1. Use of Technologies. The Website may use cookies, pixels, analytics tools and similar technologies to improve Website functionality, understand Website usage, maintain security and support relevant communications.
8.2. Necessary Technologies. Certain cookies may be necessary for the operation of the Website.
8.3. Controls. Where required by applicable law, Sadhya will provide appropriate information and controls regarding non-essential cookies or similar technologies.
8.4. Privacy Policy. Details regarding personal information and applicable technologies should be read together with Sadhya’s Privacy Policy.
09
Intellectual Property
9.1. Ownership. Unless otherwise stated, all content made available through the Website is owned by, licensed to, or otherwise lawfully used by Sadhya.
9.2. Protected Content. This includes Sadhya’s name and brand identity, logos, trademarks, photographs, videos, graphics, illustrations, written content, layouts, designs, icons, software, digital materials, downloadable resources and other Website content.
9.3. Legal Protection. Such content may be protected by applicable copyright, trademark and other intellectual-property laws.
9.4. Permitted Use. You may access and use Website content for your personal, non-commercial purposes.
9.5. Restrictions. Without prior written permission, you must not reproduce substantial portions of Website content, copy or republish Website content, modify or adapt Sadhya materials, sell or commercially exploit Website content, distribute Website content as your own, remove proprietary notices, use Sadhya trademarks without permission, or create a misleading association with Sadhya.
10
Sadhya Trademarks
10.1. Trademark Rights. “Sadhya Studios”, associated logos, brand elements, taglines and other marks may constitute trademarks or other proprietary rights of Sadhya or its licensors.
10.2. No Licence. Nothing on the Website grants you a licence or right to use Sadhya’s trademarks without prior written permission.
10.3. Unauthorised Use. Unauthorised use of Sadhya’s brand identity may constitute infringement of applicable intellectual-property rights.
11
User-Generated Content & Submissions
11.1. User Content. The Website may, now or in the future, allow users to submit reviews, feedback, comments, photographs, testimonials or other content.
11.2. Responsibility. You remain responsible for content that you submit through the Website.
11.3. Representations. By submitting content, you represent that you have the necessary rights to submit it; it is not knowingly false or misleading; it does not infringe another person’s intellectual-property rights; it does not violate applicable law; it does not unlawfully invade another person’s privacy; and it does not contain malicious code or harmful material.
11.4. Prohibited Content. You must not submit content that is defamatory, threatening, abusive, obscene, discriminatory, fraudulent or otherwise unlawful.
11.5. Moderation. Sadhya may moderate, refuse, remove or restrict content that violates these Terms or applicable law.
11.6. No General Monitoring Duty. Nothing in this section requires Sadhya to monitor all user-generated content.
12
Prohibited Website Use
12.1. Lawful Use. You must not use the Website to violate any applicable law or regulation.
12.2. Impersonation. You must not impersonate another person or organisation.
12.3. False Information. You must not provide deliberately false or misleading information.
12.4. Interference. You must not interfere with the operation or security of the Website.
12.5. Malware. You must not introduce viruses, malware or other harmful code.
12.6. Unauthorised Access. You must not attempt to gain unauthorised access to the Website, servers, accounts or systems.
12.7. Scraping. You must not use automated tools to scrape, copy, crawl, mine or reproduce substantial Website content without written permission.
12.8. User Interference. You must not interfere with another user’s access to the Website.
12.9. Data Collection. You must not collect personal information about other Website users without lawful authority.
12.10. Spam. You must not use the Website to distribute spam or unauthorised promotional material.
12.11. Unlawful Activities. You must not use the Website to promote unlawful activities.
12.12. Commercial Copying. You must not reproduce Website content for commercial purposes without permission.
12.13. Other Misuse. You must not otherwise misuse the Website in a manner that could damage Sadhya, its users or its systems.
13
Website Availability & Security
13.1. Maintenance. Sadhya will make reasonable efforts to maintain the Website and keep it accessible.
13.2. No Uptime Guarantee. Sadhya does not guarantee that the Website will always be available, operate without interruption, be completely error-free, be free from technical defects, or be free from every possible security threat.
13.3. Interruptions. Website access may occasionally be interrupted because of maintenance, upgrades, technical failures, internet or telecommunications disruptions, security incidents, third-party service failures or circumstances beyond Sadhya’s reasonable control.
13.4. Modification. Sadhya may modify, suspend or discontinue any part of the Website where
14
Website Content Disclaimer
14.1. General Information. The Website is intended primarily for general informational and service-related purposes.
14.2. No Medical Advice. Information available on the Website should not be interpreted as medical, diagnostic, therapeutic or professional medical advice.
14.3. Wellness Content. Information relating to Pilates, Yoga, movement, mobility, recovery, wellness or lifestyle is provided for general informational purposes.
14.4. Healthcare Advice. You should consult an appropriately qualified healthcare professional regarding any medical condition or concern.
14.5. No Guaranteed Outcome. Sadhya does not guarantee that participation in any activity described on the Website will produce a particular health, fitness, aesthetic or wellness outcome.
15
External Links
15.1. Third-Party Links. The Website may contain links to third-party websites, platforms, applications or services.
15.2. Convenience. Such links may be provided for convenience or informational purposes.
15.3. No Endorsement. Sadhya does not necessarily endorse or control third-party websites.
15.4. Third-Party Responsibility. Sadhya is not responsible for the content, availability, security, privacy practices or terms of third-party websites.
15.5. Third-Party Terms. Your use of a third-party website is subject to that website’s own terms and policies.
16
Social Media & Third-Party Platforms
16.1. Social Platforms. Sadhya may link to or maintain profiles on third-party social-media platforms.
16.2. Platform Control. Content, availability and functionality on such platforms are controlled by their respective operators.
16.3. Platform Terms. Your use of third-party platforms is governed by their own terms and policies.
17
Accuracy Of Pricing & Transaction Information
17.1. Reasonable Accuracy. Sadhya makes reasonable efforts to display accurate pricing and service information.
17.2. Errors. If an obvious pricing, typographical or technical error occurs, Sadhya reserves the right to correct the error.
17.3. Material Transaction Error. Where an error materially affects an online transaction, Sadhya may contact the customer to confirm whether they wish to proceed at the corrected price or cancel the affected transaction, subject to applicable law.
17.4. Statutory Rights. Nothing in this section affects rights that cannot lawfully be excluded or restricted.
18
Promotions & Offers
18.1. Additional Terms. Promotional offers displayed on the Website may be subject to additional terms.
18.2. Eligibility. Promotions may have limited validity, availability, eligibility or redemption conditions.
18.3. Combination. Unless expressly stated otherwise, promotional offers cannot be combined with other offers.
18.4. Modification. Sadhya may modify or discontinue a promotion subject to applicable law.
19
Website Access Termination
19.1. Restriction. Sadhya may restrict or suspend Website access where reasonably necessary for security, maintenance, legal compliance or enforcement of these Terms.
19.2. Material Breach. Where a user materially breaches these Terms, Sadhya may restrict access to relevant Website features.
19.3. Separate Agreements. Termination or restriction of Website access does not affect rights or obligations that have already arisen under a separate membership, purchase or service agreement.
20
Limitation Of Liability
20.1. Website Availability. To the maximum extent permitted by applicable law, Sadhya shall not be responsible for losses arising solely from a user’s inability to access or use the Website due to circumstances beyond Sadhya’s reasonable control.
20.2. Third Parties. Sadhya shall not be responsible for the content, conduct or services of independent third-party websites linked through the Website.
20.3. User Misuse. Sadhya shall not be responsible for losses caused by a user’s misuse of the Website, breach of these Terms, unauthorised account access resulting from the user’s failure to protect their credentials, or use of third-party platforms.
20.4. Legal Limits. Nothing in these Terms excludes, restricts or limits any liability that cannot legally be excluded, restricted or limited under applicable law.
21
Indemnification
21.1. User Indemnity. To the extent permitted by applicable law, you agree to indemnify and hold Sadhya, its directors, officers, employees, affiliates and service providers harmless from third-party claims, losses or reasonable costs arising directly from your material breach of these Terms, your unlawful use of the Website, your infringement of another person’s intellectual-property rights, or content you submit to the Website that unlawfully infringes another person’s rights.
21.2. Limit. This clause shall not apply to the extent that the relevant claim results from Sadhya’s own unlawful conduct, negligence or other liability that cannot legally be transferred to the user.
22
Accessibility
22.1. Accessibility Commitment. Sadhya is committed to making its digital experience reasonably accessible and usable.
22.2. Feedback. If you experience difficulty accessing Website content or functionality, you may contact Sadhya through the contact details provided on the Website.
22.3. Improvements. Sadhya will consider reasonable accessibility feedback and improvements based on technical feasibility and applicable requirements.
23
Changes To These Terms
23.1. Updates. Sadhya may update these Website Terms from time to time.
23.2. Effective Date. Updated Terms will become effective when published on the Website unless otherwise stated.
23.3. Continued Use. Your continued use of the Website after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
23.4. Review. Users should periodically review the Website Terms for changes.
24
Privacy Policy
24.1. Read Together. These Terms should be read together with Sadhya’s Privacy Policy.
24.2. Privacy Practices. The Privacy Policy explains how Sadhya collects, uses, stores, shares and otherwise processes personal information.
24.3. Conflict. In the event of a conflict between these Website Terms and the Privacy Policy concerning personal-data processing, the Privacy Policy shall govern that specific issue, subject to applicable law.
25
Governing Law
25.1. Indian Law. These Terms shall be governed by and interpreted in accordance with the laws of India.
25.2. Consumer Rights. Nothing in these Terms is intended to deprive a consumer of any mandatory statutory protection or remedy available under applicable Indian law.
26
Dispute Resolution & Jurisdiction
26.1. Good-Faith Resolution. Sadhya encourages users to first contact Sadhya directly to resolve any complaint or dispute.
26.2. Statutory Remedies. Nothing in this clause prevents a consumer from exercising any statutory right or remedy available under applicable law.
26.3. Jurisdiction. Subject to applicable law, disputes relating specifically to these Website Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant Sadhya entity or registered office.
27
Severability
28
No Waiver
29
Entire Agreement
29.1. Website Agreement. These Website Terms, together with the Privacy Policy and any additional terms expressly applicable to specific Website services, constitute the terms governing your use of the Website.
29.2. Separate Service Agreements. These Website Terms do not replace separate agreements governing Sadhya memberships, purchases, bookings, workshops or other services.
30
Contact
30.1. Contact Details. For questions, complaints, accessibility concerns or other matters relating to these Website Terms, please contact Sadhya Studios at the details below.
SADHYA STUDIOS Operated by: AVAA Wellness Private Limited Email: [●] Phone: [●] Website: [●] Registered Office: [●]